Frequently Asked Questions

Archive 2024-2025

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Students enrolled in the Aetna Student Health Insurance Plan for 2024-2025 will remain enrolled until the plan year ends on 07/31/2025.

Additional Resources

Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Students who are enrolled in the Aetna Student Health Insurance Plan will remain enrolled until the plan year ends on 07/31/2025.

Am I Eligible to Enroll in the Student Health Insurance Plan?

Online Enrollment Periods

First Year PA Students - ended 05/17/2024

Continuing Students - ended 06/17/2024

Incoming New Students - ended 07/19/2024

Online Enrollment

Online Enrollment Guide

Students with a Qualifying Life Event or Out of State Clinical Rotations

Opt-Out/Waiver

**ALL APPROVED WAIVERS WILL BE RE-VERIFIED IN JANUARY FOR THE SPRING TERM.**

DMU's Student Health Insurance Plan is for annual coverage.  Students are allowed to submit a waiver during the assigned waiver dates stated below.  There is not a waiver period in the spring.

The Fall 24-25 waiver deadline for First Year PA Students ended 05/17/2024. The online waiver system can no longer accept new waiver requests.

The Fall 24-25 waiver deadline for Continuing Students ended 06/17/2024. The online waiver system can no longer accept new waiver requests.

The Fall 24-25 waiver deadline for Incoming New Students ended 07/19/2024. The online waiver system can no longer accept new waiver requests.

Claims

Regulatory Notices

Enhanced Products

Optional Vision Plan

Offered in Partnership with VSP

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Aetna Student Health
P.O. Box 981106
El Paso, TX  79998
1 (855) 236-2144
Claims/Customer Service
1 (855) 236-2144
Claims/Customer Service
1 (800) 556-1555
24-Hour Informed Health Line

VSP Vision

This service is not administered by Academic HealthPlans.

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In the Moment Counseling

ASAP - Academic Student Assistance Program

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected