Frequently Asked Questions

Archive 2023-2024

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Students who are enrolled in the Aetna Student Health Insurance Plan will remain enrolled until the plan year ends on 7/31/24.

Additional Resources

Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Students who are enrolled in the Aetna Student Health Insurance Plan will remain enrolled until the plan year ends on 7/31/24.

Am I Eligible to Enroll in the Student Health Insurance Plan?

Cost Sheets

Online Enrollment Periods

Early Start PA Students - ended 05/15/2023

Incoming PA Students - ended 05/15/2023

Continuing Students - ended 06/17/2023

Incoming New Students - ended 07/16/2023

Online Enrollment

Online Enrollment Guide

Students with a Qualifying Life Event

Opt-Out/Waiver

**ALL APPROVED WAIVERS WILL BE RE-VERIFIED IN JANUARY FOR THE SPRING TERM.**

DMU's Student Health Insurance Plan is for annual coverage.  Students are allowed to submit a waiver during the assigned waiver dates stated below.  There is not a waiver period in the spring.

The waiver deadline for Early Start PA Students ended 05/15/2023. The online waiver system can no longer accept new waiver requests.

The waiver deadline for Incoming PA Students ended 05/15/2023. The online waiver system can no longer accept new waiver requests.

Claims

Regulatory Notices

Enhanced Products

Vision

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Aetna Student Health
P.O. Box 981106
El Paso, TX  79998
1 (855) 236-2144
Claims/Customer Service
1 (855) 236-2144
Claims/Customer Service
1 (800) 556-1555
24-Hour Informed Health Line

VSP Vision

This service is not administered by Academic HealthPlans.

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In the Moment Counseling

ASAP - Academic Student Assistance Program

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected