Frequently Asked Questions

Benefits

Benefit Information

Plan Highlight Flyer

Eligibility, How to Enroll, Benefits, Cost, and Dates

AcademicLiveCare (ALC)

For Medical/Urgent Care, Therapy, Nutrition, and Psychiatry
Brochure

A Guide to Your Plan

Advantages of Membership

ASAP - Academic Student Assistance Program

Protecting Your Physical, Mental and Financial Wellbeing
ASAP Online Tools and Resources

Use company password AHP1.

Aetna Discount Programs

Discounts for vision, hearing and more

Master Policy

A Complete Guide to Your Benefits

AcademicLiveCare User Guide

Help with Signing Up and Getting Care with ALC

Kindly, Human Peer-to-Peer Support

Connect with a Listener who has shared a similar experience
Access Peer-to-Peer Support

Get started by creating an account or logging into Kindly, Human

Summary of Benefits and Coverage

What Your Plan Covers and What You Pay for Covered Services

MindCheck - Behavioral Health Tool

Take Control of Your Emotional Health

Telehealth and Behavioral Health Services

Virtual Visits for Students Enrolled in the Student Health Plan