Frequently Asked Questions

Contact

2025-2026 Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Grapevine, TX  76051

Telehealth Solution

AcademicLiveCare (ALC)

Benefits/Claims

Aetna
P.O Box 981106
El Paso, TX  79998
1 (877) 480-4161
Aetna Customer Service

2026-2027 Enrollment Information

University Health Plans